New: ITOM & Trusted CMDB MasterclassExplore program →
Connect on Topmate ↗LinkedInYouTube
ITOM AND CMDB

IRE Identification and Reconciliation Guide

A clear reference for preventing duplicate CIs and controlling which data source can update CI attributes.

Updated 28 Aug 2026 · 8 min read
Identification rulesReconciliation controlsSource precedence

Identification answers: Is this CI already present?

Identification rules compare incoming data with existing CIs using reliable identifiers. If a match is found, IRE updates the existing CI. If no match is found, it can create a new CI.

  • Use stable identifiers
  • Define ordered identifier entries
  • Avoid relying only on display names

Reconciliation answers: Can this source update the attribute?

Reconciliation rules protect trusted values. A lower-priority source may identify the correct CI but can still be prevented from overwriting attributes owned by a more trusted source.

Recommended multi-source design

Give every external source its own discovery source and ingestion pipeline. Load through an IRE-aware mechanism and define ownership per attribute instead of choosing one source for the entire CI.

  • Separate discovery sources
  • IRE-aware ingestion
  • Attribute-level precedence
  • Test inserts, updates and rejected updates
Continue learning with Ravi.

Explore more practical guides or request the next topic.