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LEARNING PROGRAMS

Skills that move
your career forward.

Choose a program and open its dedicated page to explore every module, learning outcome and lesson.

FLAGSHIP PROGRAMPurchase coming soon
SN

ServiceNow Administration & ITSM

Build a complete foundation in platform administration, development and practical ITSM delivery.

What you will learn
  • ServiceNow architecture and user interface
  • Applications, modules, lists, forms and filters
  • Tables, fields, dictionary and schema relationships
  • Users, groups, roles and impersonation
16 weeksBeginner to Advanced
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ADVANCEDPurchase coming soon
CI

ITOM & Trusted CMDB Masterclass

Understand how to discover infrastructure, build trusted CI data and connect technology to business services.

What you will learn
  • CI classes, relationships and dependency views
  • CSDM domains and service modelling
  • Data ownership and CMDB governance
  • Asset and CI lifecycle alignment
10 weeksIntermediate
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SPECIALISTPurchase coming soon
HR

ServiceNow HRSD

Design employee-focused HR services and case experiences on the ServiceNow platform.

What you will learn
  • HRSD architecture and personas
  • HR profile, cases and COE data model
  • HR criteria and sensitive data security
  • HR groups, skills and assignment
8 weeksIntermediate
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CODING FOUNDATIONPurchase coming soon
JS

JavaScript Scripting

Build the JavaScript confidence required for clean and dependable ServiceNow development.

What you will learn
  • Variables, data types and operators
  • Conditions, loops and control flow
  • Functions, parameters and return values
  • Scope, hoisting and execution context
8 weeksBeginner
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SPECIALISTPurchase coming soon
IN

ServiceNow Integration Mastery

Build secure, supportable integrations using platform APIs and enterprise patterns.

What you will learn
  • Integration architecture and patterns
  • REST, SOAP, JSON and XML
  • Authentication and credential security
  • Synchronous and asynchronous design
6 weeksIntermediate
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MODERN UIPurchase coming soon
UI

Workspace & UI Builder

Build modern role-based ServiceNow workspaces from zero with practical use cases.

What you will learn
  • Workspace personas and architecture
  • Experiences, pages and variants
  • Layouts, containers and responsive design
  • Themes, branding and navigation
6 weeksIntermediate
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