How IRE Protects Your ServiceNow CMDB
A practical guide to identification rules, reconciliation, duplicates and trusted configuration data.
Read article →Master ServiceNow, ITOM, CMDB, integrations, JavaScript and AI through practical learning shaped by real enterprise experience.
50,000+ learners
growing together
Move from concepts to confident implementation with structured learning for every stage of your career.
Administration, scripting, security, app development and platform fundamentals.
Explore path →Incident, Problem, Change, Request, Knowledge, SLA and practical process implementation.
Explore path →Discovery, Service Mapping, Event Management, IRE, CSDM and governance.
Explore path →HR case management, lifecycle events, Employee Center and HR service delivery.
Explore path →REST, IntegrationHub, OAuth, enterprise patterns and real integration builds.
Explore path →Strong scripting foundations, platform APIs and practical development patterns.
Explore path →OpenAI integrations, intelligent triage, automation and emerging use cases.
Explore path →Scenario questions, architecture thinking, mentoring and career direction.
Explore path →Live guidance, practical projects and architecture thinking in every program.
Build strong platform administration and ITSM implementation skills through practical enterprise scenarios.
Discovery, Service Mapping, IRE, CSDM, CMDB Health and governance in one practical journey.
Learn HR service delivery, case management, employee journeys and Employee Center implementation.
Master JavaScript fundamentals and the scripting patterns required for confident ServiceNow development.
Interview preparation, implementation notes and practical references organised by topic. The first document collections are coming soon.
Structured preparation for developer, consultant and architect interviews.
Coming soon →Practical references for MID Server, IRE, CSDM and Service Mapping.
Coming soon →Clear material for Incident, Change, Request, SLA and automation.
Coming soon →Practical coverage of the platform changes that matter to ServiceNow professionals, architects and learners.
Explore update hub →Important features and upgrade considerations, explained clearly.
Practical capability updates and implementation thinking.
Updates that affect trusted configuration data and service visibility.

I’m Ravi Gaurav, a Tech and ServiceNow Architect, two-time ServiceNow MVP and technical educator with 10+ years of enterprise experience.
I created Learn Tech with Ravi to make complex technology clear, practical and accessible for a community of more than 50,000 learners. My work also explores emerging technology through builds such as AI-powered hand-gesture interactions connected with ServiceNow.
Technology creates systems.
A practical guide to identification rules, reconciliation, duplicates and trusted configuration data.
Read article →From discovery workshops and process design to governance, testing and go-live.
Read article →Understand what Nmap can detect, how the MID Server participates and where credentials begin.
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Talk to us →Yes. Each program clearly states its starting level. The flagship ServiceNow and JavaScript tracks begin with fundamentals and progress toward real implementation work.
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